Hosted IVR:Features and advantages
The main advantage of hosted IVR for small and large organisation is to save a lot of time and money. Answering a phone call consumes lot of time and effort, moreover every call may not deserve the similar kind of attention. Intelligent routing can enable filtering the call and route it to desired person without wasting time
Greet your costumers with a professionally recorded welcome message. Build an image of a large company.
Configure your extensions on any mobile number. Now your Sales extension will be reachable even while your sales force are on move.
Web Based Controls
Easy to use, user friendly web based interface allows you to configure and monitor your inbound traffic in few mouse clicks.
Route your incoming call as per your working hours. Routing schemes like Round-Robin, Sequential, Parallel etc are also possible.